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Fine Games' Shipping Info & Rates
This page discusses our basic shipping policies, then guides you to the appropriate subsidiary page to help you
anticipate shipping charges, and to inform you of the choices you have in shipping options.
The most recent USPS postal rate change occurred May 2007
. UPS revises its rates each January (and can further change them on an
ongoing basis as gas prices increase). Our own most recent revision was on 7 January 2008
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Shipping Rates
Specific rate info depends on whether your package is being shipped domestically
(within the US including APO/FPO addresses), or is being shipped internationally
to any other nation.
 Shipping Rates Increased
As of 2008, our domestic shipping rates will be $8 up to 3 flat, unboxed
items (unchanged), and $12.50
for a standard order (up $0.50). Charges for rural
delivery or large/heavy items have not changed. This minor change reflects the
relentless increases in shipping costs via UPS (up 5% for ground
services over 2007).
As of 7 January 2008,
we pass along in full two UPS charges to affected orders: $2.00
for each package delivered to a "rural" zip code by UPS, and $7.00
address change fee if the ship-to address is inaccurate due to your error.
Prior to this, our postal service imposes a significant and comprehensive rate change for
both domestic and international shipments in May 2007
. Fine Games followed suite.
As of May 2007
, there are fewer options for international shipment. There is
no longer any "AIR" and "SURFACE" option. Instead, the main
option is "Priority Mail International." This offers rapid delivery
of 6-10 days worldwide, offers some tracking, and applies to nearly all
nations and all weights (unlike in the past). It is, of course, more
expensive than air used to be, and still more than surface.
"First Class International" is available as a slightly
lower cost
alternative, but applies only up to 4 pounds weight and such shipments are not
insured.
We ship fast, unlike many other internet vendors. Regardless of where it's headed, the typical order placed
with Fine Games ships in less than two days from the time that full payment arrives (including weekends). So, your
order doesn't sit around as you may have experienced experienced. Instead, it ships to you at the earliest
possible opportunity -- often the same day. .
If you have special, time-sensitive needs -- such as a birthday -- please advise us up front. We'll explain
your choices in terms of delivery options and costs, and do everything we can to get your order to you before you
have to have it.
We do wait for your payment to arrive before assembling your order. Full payment must be rendered in whatever form
you wish before we will ship your order. If circumstances dictate, we reserve the option to delay shipment until
your method of payment has cleared our bank and any associated bank fees are known.
Every order receives our careful attention as it is packed. We take pains to anticipate and avoid problems
of damage in transit. Fewer than 0.3% of items shipped are damaged en route or mis-shipped; where a problem
occurs, we work with you to see that things are made right & you're ultimately satisfied.
In the event of damage to your items upon arrival, please inform us of the situation at once. Keep both the
damaged item(s) and any shipping container and material for possible inspection or collection by the shipper. We
will advise you of the steps to remedy the problem given the facts of the situation.
We routinely acknowledge order shipped by UPS to customers with an email address. This acknowledgement is
sent when the order ships, and includes tracking info as well as estimated date of arrival.
We bear in mind any special needs you've made us aware of such as arrival deadlines or alternate shipping
locations. If you need us to remove shrink-wrap, dice or any invoice information from a shipment, please just let
us know.
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Domestic Rates