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Fine Games' International Shipping
Rates & Practices
This page details Fine Games shipping methods and charges for all
international shipments to addresses outside the United States and its colonial possessions. The general procedure we
use to arrive at projected and actual shipping charges is described.
International services and rates were restructured and increased in May 2007 by our beloved postal service. Fine Games
own rates were last revised in 7 January 2008
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Shipment Method Options & Delivery Lead Times
Fine Games ships most international orders via our postal services. All international shipments are charged
according to actual shipping weight judged by our postal service..
The primary choice you must make with each shipment is simply whether to ship via
PRIORITY MAIL INTERNATIONAL (the default), or via either EXPRESS
INTERNATIONAL or First Class International (up to 4 lbs.). Priority mail
replaces both the previous Air & Surface mail services, and offers swift
delivery to nearly all nations in 6-10 days (approximately). Express mail
offers the quickest possible delivery internationally, in 3-5 days
(approximately). First Class mail offers less costly shipment of small
packages weighing less than 4 lbs. See our rates page for more details.
Our rates for these routine services are summarized in our International
Shipping Rate Chart.
Aside from the far more expensive, expedited services described below, lighter
shipments may be eligible for two other shipment methods that may be both less expensive and faster. See our
rates page for details.
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As many flat, unboxed items as can fit in a flat rate Priority
International mailing envelope can be shipped uninsured for a fixed price
($$13.00
-15
depending on destination), with delivery generally within one
week.
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Lighter shipments of up to four (4) pounds may be sent uninsured at First
Class Mail Rate. Doing so may reduce
shipping rates, but you assume all risk of shipment from time of
mailing. Please inquire if you are interested in this option.
For those wishing faster delivery, and who have money to burn, we offer several expedited delivery options using USPS
Global Express Mail (~2-4 days), UPS Worldwide Expedited (~3-4 days), or FedEx International Priority
(~4 days).
Because there is such a wide variation in rates among countries and weights, each possible shipment is calculated
individually. Please contact us by email or phone with your delivery needs so that we can recommend the most cost
effective option for you. In most cases, orders must be placed by about
1pm our time to ship that day.
Currently, we do not offer DHL or any other courier service.
Estimated v. Actual Shipping Weight
You are charged shipping based on actual shipping weight. Because orders are assembled and packaged only
after all items as well as payment are on hand, actual shipping weight is known only after your order ships --
after payment has been rendered.
This chicken-and-the-egg problem is dealt with in this simple manner. Shipping weight is estimated at the time you
place your order, and you are charged based on that total. After your order has actually shipped, your account is
adjusted to reflect actual shipping weight in cases where our estimate is different from actual weight.
For instance, we may estimate shipping weight at 9# when you place your order, and charges are based on this.
Actual weigh turns out to be 10# when the order shipped. So, shortly after shipment, an adjusting charge for the
difference in cost between 9 and 10# weight is posted to your account. An identical process is followed if actual
weight is less than expected. This is necessary for about half of all international orders, and
adjustments generally represent a change of 1 or 2 #s.
How to Calculate International Shipping Costs
We follow the following procedure to estimate shipping costs for international orders. You can do the same without
too much difficulty. Simply refer to our
Fine Games International Shipping Rate Chart together with this procedure.
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Determine the total estimated weight of the items you wish to purchase. The weight in pounds of most
items is given as part of the item's catalog listing. This is the merchandise weight.
-
Add an appropriate amount of weight for the shipping container and packaging materials given the number,
size & weight of the game items you've chosen. Typically, this will be 0.5# (minimum) for small bundles, 2#
for a bundle of several bookcased game, etc. This is the estimated shipping weight, and is used for all
further calculations.
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Determine your desired shipping method. This will generally be
PRIORITY INTL mail, but you may use Express Intl, Global Express, FedEx or UPS where appropriate.
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Cross reference the country you live in, the estimated shipping weight of your order, and your desired
shipment method (Priority, Express or First Class) on the Fine Games
International Shipping Rate Chart. This will give you a specific $ amount representing the shipping charge
under those circumstances.
For all expedited shipments, those using Global Express, FedEx or UPS shipping, you will need to contact us
for projected shipping costs. In general, these will be two to four times those of standard
Priority Intl shipping. (No
kidding!)
Please be aware that we do charge shipping costs beyond those for postage
itself.
Packaging, packaging materials, local transportation as well as processing
time are are relatively
small cost components included in what we charge to you. See International
Shipping Cost Components for a detailed explanation.
Size, Weight & Destination Country Restrictions
Each shipping carrier has its own restrictions on the size and weight of packages. These may vary widely by
destination country and by carrier. Further, the risk of damage to items in your order increases as more games and
weight are packed into a single box. For all these reasons, there are practical limits to what we can put into a
single shipment. We will generally send two or more boxes when we approach any limit noted here. Each box is
treated as a shipment, and the rate for each is found as in the procedure above. The total rate for an order is
the sum of all such shipments.
Occasionally, the United States elects to beat up one nation or another to preserve its hegemony in the economic
pecking order. One unfortunate result is that it becomes difficult or impossible to ship to specific countries for
some period of time. Iraq and Serbia were most recently in this category (but can now be shipped to). Northern
Korea and Cuba are still in this purgatory.
Lastly, a very few nations are regarded as high risk by our postal services. In these cases, some or all
classes of mail cannot be insured due to prevalence of mail pilferage in the destination country.
Germany (for surface mail), Brazil and
Russia (both for both air & surface) are currently in this category. If your desired shipment method cannot be insured, we will make you aware
of this. If an order is shipped uninsured nonetheless, and is damaged or lost, you accept all risk of shipment
from the time your order is mailed.
Customs Declarations, Duties & Taxes
Every international shipment has an appropriate customs form securely attached to the exterior of the package.
This form declares the value and contents of the package. As this is a legal document to which we affix our
signature, we do not falsify customs documents. Please do not ask us to do so.
We do not routinely include an invoice in your package. If you would like an invoice, we can
send you one by email with your order confirmation. We can also include an invoice in the order IF you request one
at the time you place the order.
All import duties & taxes are your responsibility. The import procedures, duties and taxes your country
imposes is a function of your country's customs service. We have no information about it, and direct you back to
them to secure answers to any questions you may have about import duties and how you may avoid or minimize them.
We do strive to help you minimize taxes by describing used items as such, and by estimating value conservatively
where there is uncertainty. But since we are selling items to you, the goods are declared as
merchandise and not gifts; this is
not negotiable.
Tracking or Tracing of International Shipments
All Priority Intl and Express Intl ships will have some degree of
tracking. Because this change is very recent, and we do not yet have systems
in place to process and forward the info, tracking info is only available on
an exception basis. If your package has not been delivered in 14 days after
shipment, we will manually forward tracking info at that time.
FYI, most delays and problems with international shipments appear to occur in either the customs office and/or the
local post office in the destination country. Most of the variability in shipment duration is due to the time
spent in customs, or awaiting pickup by the recipient at your post office (and, in the case of surface shipments,
awaiting a ship for overseas transport). If you feel your package is late, please first check with your local post
office and customs office.
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